Effective Date: April 20, 2026

At SoothePlay, accessible from our online store, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by SoothePlay and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected].

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Account Information: When you register for an account, we may ask for your contact information, including your name, address, email address, and telephone number.
  • Order Information: When you purchase a fidget toy or accessory, we collect information to process the transaction, including your shipping address and payment details (processed securely via our payment partners).
  • Customer Support: If you contact us directly, we may receive additional information such as the contents of your message or attachments you send us.

2. How We Use Your Information

We use the information we collect to ensure you have a “soothing” shopping experience, specifically to:

  • Provide, operate, and maintain our online store.
  • Process your transactions and send you order confirmations/shipping updates.
  • Understand and analyze how you use our website to improve our product selection.
  • Develop new anti-stress accessories and store features.
  • Communicate with you for customer service or promotional updates.
  • Find and prevent fraudulent transactions.

3. Log Files and Cookies

SoothePlay follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Date and Time stamp, and referring pages. These are not linked to any information that is personally identifiable.

Like any other website, SoothePlay uses ‘cookies’. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed. This helps us optimize your experience.

4. Third-Party Privacy Policies

SoothePlay’s Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party servers (like payment processors or shipping carriers) for more detailed information.

5. Your Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization.

SoothePlay Your destination for calm and focus. Contact: [email protected]